Copyright © 2024. All rights reserved.
What you need to know about our shipping
Our Shipping Service is to ensure that every aspect of canine transportation is taken care of. After you have selected your new family member, you want to make sure they reach you and your loved ones securely. The aim is to give you the greatest possible pet adoption experience. We aim to make your shipping experience as quick and simple as possible because we understand that you have little patience when you are waiting to meet the newest member of your family.
What is covered by the shipping charge?
- A puppy shipping service specialist will take care of your puppy from the time we pick them up from their birth home until the time they arrive at the departing airport.
- Your pooch will be provided with a brand new puppy carrier with some absorbent material to provide comfort for the puppy, and a small food and water dish.
- The pet carriers used are airline approved kennels.
Which airline do you ship my puppy with?
- We use American Airlines for available pet destinations. LunaDoberman will work with you and your breeder to ensure this process goes as smoothly as possible. To see the steps taken by the Airline to help ensure your pet’s travel is safe and secure, check out the video provided by American Airlines.
What do I need to know?
- Pet travel is completely different from passenger travel.
- Pet travel is not possible at all airports. Please provide at least two international airports closest to you for the fastest turnaround.
- Any day or overnight kenneling expenses owed because of flight delays or cancellations will be the responsibility of the individual picking the puppy up.
- Payment for the puppy and payment for shipping are two separate transactions.
- From May to September, temperatures are HOT. Please verify shipping availability to your location prior to purchasing your puppy from one of our breeders. In order to ship a puppy to your location, the temperature will need to be below 85 degrees at the time of puppy departure, any connections, and arrival. We will work with you to secure the first date that meets these criteria and appreciate your understanding.
- From December to March, temperatures are cold and the weather can be a concern, therefore delays in puppy shipments are fairly common. Please keep in mind our number one priority is the safe arrival of your puppy.
- Currently, our shipping services are available to all 50 states.
- Due to heat/cold and extremely limited flight availability at many major airports, the wait time may be extended to receive your pup
About us
You can depend on us to get a healthy puppy
Contact us
Any doubts please do not hesitate to contact us
WE ACCEPT
